How to Split a Listing into Smaller Listings – SeatHQ

Introduction

You can break one listing into two or more smaller listings, for example to sell a block of four seats as two pairs. This guide shows you how to choose where each new listing ends, check the result before you split, and find the new listings.

The numbers in brackets, like (1), match the numbered markers in the screenshots.

Step 1: Open Split

In Inventory, find the listing. To narrow the list, type the section in the Section filter under the column header (1), for example 122. Click ⋮ on the listing (2) and choose Split under MODIFY (3).

The Inventory grid filtered to section 122 with the Section filter marked 1, the three-dot menu of the 122 · Row 25, Seats 9–12 listing under Philadelphia Eagles vs. Washington Commanders marked 2, and Split under MODIFY in the open menu marked 3

Tip: You can also type the event name in the search bar at the top and click the event. Inventory then shows all of your tickets for that event (see How to Find Events, Listings and Orders with the Search Bar).

Step 2: Enter Where the First Listing Ends

In Split Listing, the table starts with one row that contains all of the listing's seats. In HIGH SEAT (1), type the last seat of the first new listing, for example 10.

A second row (2) appears for the remaining seats. It starts at the next seat, here 11, and ends at 12. QTY shows how many tickets each new listing gets, here 2 each.

Check the Result line (3) before you split, here 2 listings · 9–10 (2) · 11–12 (2).

The Split Listing window for Philadelphia Eagles vs. Washington Commanders - 122 - Row 25. The HIGH SEAT box of row 1 shows 10 and is marked 1, row 2 with LOW SEAT 11, HIGH SEAT 12 and QTY 2 is marked 2, and the line Result: 2 listings · 9–10 (2) · 11–12 (2) is marked 3

Step 3: Split

Click Split into 2 (1). To close the window without splitting, click Cancel (2).

The Split Listing window with the rows 9–10 and 11–12, the Split into 2 button marked 1 and the Cancel button marked 2

Step 4: Check the Progress

A box in the bottom-right corner of the page shows the progress (1): Split into 2 listings · 2 created. Each new listing is marked Applied, here Sec 122 Row 25 · Seats 9–10 · 2 tickets and Sec 122 Row 25 · Seats 11–12 · 2 tickets. The box closes on its own after a few seconds.

The progress box in the bottom-right corner of the page marked 1, reading Split into 2 listings · 2 created, with Sec 122 Row 25 · Seats 9–10 · 2 tickets and Sec 122 Row 25 · Seats 11–12 · 2 tickets, each marked Applied

Step 5: Find the New Listings

Inventory now shows two listings in section 122, row 25: seats 11–12 (1) and 9–10 (2), each with a QTY of 2. The seats are shown under the section and row in the SECTION column.

The Inventory grid filtered to section 122, with the Section: 122 filter chip at the top, showing two listings in the SECTION column: 122 · Row 25, Seats 11–12 marked 1 and 122 · Row 25, Seats 9–10 marked 2, each listed at $335.00 with Basis $210.00 and QTY 2

⚠️Important: If some seats on the listing have already sold, you may still be able to split the unsold seats. In that case, the seats that are already sold stay on the original listing, and only the unsold seats appear in the table. If the listing can't be split, a message in the Split Listing window tells you why.

⚠️Important: You need at least two unsold seats to split a listing, so one-ticket listings can't be split.

⚠️Important: Some listings can't be split, for example listings that include parking. Split is greyed out for them. Point to Split to see why.

Tip: To split into three or more listings, click Add split. It splits the last listing in the table in half, and you can then change its HIGH SEAT. The button shows how many listings you'll get, for example Split into 3.

Tip: To remove a split, click the ✕ at the end of a row. That listing is merged into the one below it (or, for the last row, into the one above it).

Tip: If the HIGH SEAT you type doesn't work, the box shows why, for example Not a seat in this listing for a seat that isn't on the listing, or Must be seat 9 or later for a seat that comes before the row's LOW SEAT (here 9).

Tip: The new listings keep the original price. To change them, use Edit listing or PRICE INLINE (see How to Change a Listing's Price with Edit Listing and How to Change Prices Right in the Grid (PRICE INLINE)).

Tip: To merge listings back together, use Combine (see How to Combine Listings in the Same Section and Row).

Frequently Asked Questions

Split is greyed out. What now?

Point to it to see why. If you still need to change the listing, contact support@seathq.com.

Need Help?

If you have any questions or need assistance, please contact our support team at support@seathq.com.

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