Introduction
If you no longer want to sell a listing, you can remove it from your Inventory for good. This guide shows you how to remove one or more listings for an event and how to check the result.
The numbers in brackets, like (1), match the numbered markers in the screenshots.
⚠️Important: Removing can't be undone. To stop selling for a while, use Unpublish instead (see How to Unpublish or Publish a Listing).
Step 1: Choose Remove
Click ⋮ on the listing (1) and choose Remove, the last item, in red (2).
Step 2: Read the Remove Listings Window
Remove Listings lists all your listings for that event.
- Read the warning (1): This action cannot be undone.
- Listings with sold seats are greyed out, show SOLD and can't be selected (2).
- To remove every listing you can, click Select All Available (3).
Step 3: Tick the Listings to Remove
Tick each listing you want to remove (1). The count updates (2), for example 1 of 4 listings selected.
Step 4: Click Remove
Click Remove (1). It shows how many listings you're removing, for example Remove (1). To change your mind, click Cancel (2).
Step 5: Check the Result
A message confirms 1 listing removed successfully (1). The LISTINGS count on the event row updates (2), here from 4 to 3, and the listing is gone from your Inventory. Your other listings stay (3).
⚠️Important: A listing with sold seats can't be removed.
Tip: Remove works on one event at a time. To remove listings from more than one event, remove each event's listings separately. If your selection covers more than one event, you'll see Remove must be from a single event.
Frequently Asked Questions
I removed a listing by mistake. Can I get it back?
No. Add the tickets again with Add Tickets, or contact support@seathq.com.
Why is Remove greyed out?
Point to it to see why. Usually the listing has sold seats.
Need Help?
If you have any questions or need assistance, please contact our support team at support@seathq.com.