Introduction

When a listing sells out, or when its event has passed, it leaves the Inventory grid. It hasn't been deleted. This guide shows you how to bring these listings back into view and how to return to your usual view afterwards.

The numbers in brackets, like (1), match the numbered markers in the screenshots.

Step 1: Open Filters

Click Filters in the Inventory toolbar (1). You'll find Show sold-out groups (2) and Past Events (3) at the bottom of QUICK FILTERS.

Step 2: Show Your Sold-Out Listings

Tick Show sold-out groups and click Done. Filters shows 1 (1), and the grid shows only your sold-out ticket groups (2), with QTY at 0 (3).

Tip: Show sold-out groups shows only sold-out listings. Untick it to see your other listings again.

Step 3: Show Past Events

Open Filters again, untick Show sold-out groups, tick Past Events and click Done. Events that have already happened (1) are added to the grid, with their date and time on the event row (2).

Step 4: Go Back to Your Usual View

Open Filters, click Clear all (1), then click Done (2).

⚠️Important: A listing that disappears right after its last ticket sells hasn't been deleted. Sold-out listings are hidden by default.

Tip: Use View History on a listing, or the Activity page, to see what happened to it.

Frequently Asked Questions

Do the footer totals and exports include sold-out listings?

Only while they're showing in the grid.

Need Help?

If you have any questions or need assistance, please contact our support team at support@seathq.com.