How to See the Details of an Activity

Introduction

Click any row on the Activity page to open a panel with the full change, plus the event, tickets and listing it belongs to. From the panel you can jump straight to the listing or order.

The numbers in brackets, like (1), match the numbered markers in the screenshots.

Step 1: Click a Row

On Activity, click a row, for example a Price Change (1). Its details open in a panel on the right, with the activity name at the top (2).

The Activity page with a Price Change row selected and marked 1, and the details panel open on the right with Price Change at the top marked 2

Step 2: Read the Header and Metadata

The header shows the record badge (1) and the activity name (2). Below it, Metadata (3) shows the Timestamp, the User who made the change and the Source ID.

The top of the details panel, with the Listing badge marked 1, Price Change marked 2 and the Metadata section marked 3, showing the Timestamp, User and Source ID 40121

Step 3: Read the Price Change

Price rows show a Price change summary (1), the List $ before and after (2), the Difference (3) and Set by (4), which says how the price was set, here Flat price entered.

If the new price is below your ticket cost, the panel also shows Cost and Loss when saved, as in this example.

The Price change section, with the summary Lowered 14.8% from $135.00 to $115.00, under ticket cost of $120.00, marked 1, List $ $135.00 to $115.00 marked 2, Difference -$20.00 (-14.8%) marked 3 and Set by Flat price entered marked 4, above Cost $120.00 and Loss when saved $10.00 across 2 unsold seats

Step 4: See the Event, Tickets and Listing

Scroll down in the panel. Event (1) shows the event name, date and venue. Tickets (2) shows the quantity, section, row and seats. Listing (3) shows the Cost, the Split Type and Broadcast, which shows whether the listing is published and the marketplaces it goes to.

The lower part of the details panel, with the Event section marked 1, the Tickets section with QTY, Section, Row and Seats marked 2, and the Listing section marked 3, showing Cost, Split Type and Broadcast On with marketplace badges

Step 5: Open the Listing

Click View listing (1) at the bottom of the panel. On order rows, this button is View sale.

The bottom of the details panel, below the Listing section, with the View listing button marked 1

Step 6: Check the Listing

Inventory opens filtered to that listing (1), with the listing in the grid under its event (2) and its details panel open (3).

Inventory with a filter chip for Green Bay Packers vs. Chicago Bears, 2x Section 132, Row 50, Seats 1 – 2 marked 1, the 132 · Row 50 listing under the Green Bay Packers vs. Chicago Bears event in the grid marked 2, and the listing's details panel open on the right with the event name marked 3

Step 7: Other Kinds of Changes, and Closing the Panel

For most other rows, the Change section (1) shows what changed, with FROM and TO values (2). For example, an Unpublished row shows Published going from Yes to No.

To close the panel, click X (3) or click the same row again.

The details panel for an Unpublished row, with the Change section heading marked 1, Published FROM Yes TO No marked 2 and the X close button marked 3

Tip: The panel is the easiest way to read long values that are cut off in the grid.

Frequently Asked Questions

Can I change anything in the panel?

No. The panel is read-only. Use View listing or View sale to open the record and make changes there.

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