How to Open a Purchase Order and See Its Details

Introduction

Each purchase order has a details panel with everything about that purchase: what it cost, how many tickets it has, where you bought them, and which events and ticket groups it covers.

This guide shows you how to open a purchase order, read its details and jump straight to its tickets in Inventory.

The numbers in brackets, like (1), match the numbered markers in the screenshots.

Step 1: Open the Purchase Order

On Purchase Orders, click a purchase order's row (1). A panel opens on the right, with PURCHASE ORDER and the purchase order number at the top (2).

The purchase orders list with the PO-15026 row selected, marked 1, and the purchase order panel open on the right with the heading PURCHASE ORDER PO-15026, marked 2

Step 2: Read the Summary

The tiles at the top (1) show:

Cost: what you paid for the tickets.
Qty: the number of tickets.
Has unpriced: Yes if any of the tickets don't have a list price yet.

Under PURCHASE (2), check when the purchase order was Created, the Source you bought from and the Card on file used for the purchase.

The top of the purchase order panel with the Cost $288.00, Qty 4 and Has unpriced Yes tiles, marked 1, and the PURCHASE box showing Created Oct 2, 2026, Source TicketMaster and Card on file Amex ending 1005, marked 2

⚠️Important: Tickets with no list price can't sell. If Has unpriced says Yes, use View tickets (Step 4) to find them and set a price.

Step 3: Check the Events and Ticket Groups

The EVENTS · TICKET GROUPS heading shows how many of each the purchase order has. Below it:

Each event (1) shows its name, date and time, and the venue and city.
Each ticket group (2) shows the quantity, section and row, for example 4× Section 2nd Mezzanine 3, Row D. The line below shows the seats, the cost, the Listed price and how many tickets are unsold.

An Unpriced tag and Listed — mean those tickets don't have a list price yet.

The EVENTS and TICKET GROUPS section of the panel with the Christmas Spectacular Starring the Radio City Rockettes event card, marked 1, and the ticket group 4× Section 2nd Mezzanine 3, Row D with an Unpriced tag and the line Seats 305-308, Cost $288.00, Listed —, 4 unsold, marked 2

Step 4: Go to the Tickets

Click View tickets (1) next to the event.

The purchase order panel with the View tickets button on the event card marked 1

Tip: If a purchase order covers more than one event, each event has its own View tickets button.

Step 5: See the Tickets in Inventory

Inventory opens filtered to that event. A chip (1) with a calendar icon and the event's name appears above the grid, and the event's row lists all your tickets for the event, including the ticket group from this purchase order (2).

To see all your listings again, click the × on the filter, or click Clear all filters.

Inventory with the event chip for Christmas Spectacular Starring the Radio City Rockettes, with a calendar icon, marked 1, and the event's row with its two listings below it, with the 2nd Mezzanine 3 · Row D listing from the purchase order marked 2

Step 6: Close the Panel

When you've finished with a purchase order on the Purchase Orders page, close the panel with the ✕ (1) in its top-right corner, or press Esc.

The top of the purchase order panel for PO-15026 with the close button in the top-right corner marked 1

Tip: Clicking the same row again also closes the panel.

Frequently Asked Questions

What is Card on file?

The payment card recorded for the purchase, if any. A dash (—) means no card was recorded.

Why does Inventory show more tickets than the purchase order?

View tickets shows all your tickets for that event, including tickets from other purchase orders.

Need Help?

If you have any questions or need assistance, please contact our support team at support@seathq.com.

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