Introduction
This guide shows you how to add a ticket-vendor login as a purchasing account, so you can pick it when you list tickets.
The numbers in brackets, like (1), match the numbered markers in the screenshots.
Step 1: Click Add New
On Accounting > Purchase Accounts, click Add New (1) at the top right.
Tip: Adding several accounts? Use Bulk Add (see How to Add Several Purchasing Accounts at Once (Bulk Add)).
Tip: You can also add an account from the Purchasing Account field in Add Tickets (see How to Add Tickets to Your Inventory).
Step 2: Open the Add Purchasing Account Window
The Add Purchasing Account window (1) opens with Affiliate, Vendor, Email and Password. Create Account (2) stays grey until every field is filled in.
Step 3: Choose the Affiliate and Vendor
- Choose the Affiliate (1) this account belongs to.
- Open Vendor (2) and pick the vendor (3), for example Vivid Seats. You can type in the Vendor box to narrow the list.
Step 4: Enter the Email
In Email (1), enter the email address you sign in with at that vendor (the account you buy your tickets with).
⚠️Important: Enter the exact email and password you use at the vendor.
Step 5: Enter the Password and Create the Account
- In Password (1), enter your password for that vendor.
- Click the eye (2) to check what you typed. While your password shows, the eye has a line through it.
- When every field is filled in, Create Account (3) turns blue. Click it.
Step 6: Check the New Account
You'll see Account created successfully (1), and the new account appears at the end of the list (2). The number on the Purchase Accounts tab goes up by one.
Tip: You can use the new account to add and publish tickets straight away.
Frequently Asked Questions
Why is Create Account greyed out?
All fields must be filled in, and Email must be a valid email address.
Which vendors can I add?
Any vendor in the Vendor list in this window.
Need Help?
If you have any questions or need assistance, please contact our support team at support@seathq.com.